Cancellation Policy

At Auto1stChoice, we understand that plans can change, and we strive to accommodate our customers as best as possible. However, to ensure fairness and maintain our service quality, we have established the following cancellation policy:

Cancellation by the Customer:

Same-Day Cancellations: Cancellations made on the same day as the scheduled service will incur a 50% cancellation fee. This is to compensate for the reserved time slot and resources allocated for your service. Cancellations within 24 Hours of Service: If you cancel your service within 24 hours of the scheduled time, a 25% cancellation fee will apply. Cancellations Prior to 24 Hours: If you cancel your service more than 24 hours before the scheduled time, no cancellation fee will be charged, and you will receive a full refund (if applicable). No-Show Policy:

If you do not show up for your scheduled service or fail to provide access to your vehicle within 15 minutes of the scheduled time, it will be considered a no-show. No-shows will be charged the full service fee as we allocate resources and time for each booking. Rescheduling:

You may reschedule your service at no additional cost if done at least 24 hours before the scheduled time. Rescheduling requests within 24 hours of the scheduled time will be subject to a 10% rescheduling fee. Cancellation by Auto1stChoice:

In the unlikely event that Auto1stChoice needs to cancel or reschedule your service due to unforeseen circumstances, you will be notified as soon as possible. In such cases, you will have the option to reschedule at no additional cost or receive a full refund. Refunds:

Refunds for eligible cancellations will be processed within 7-10 business days. The refund will be credited to the original payment method used at the time of booking. Force Majeure:

Auto1stChoice is not liable for any cancellations or delays caused by circumstances beyond our control, such as extreme weather conditions, natural disasters, or other force majeure events. In such cases, we will make every effort to reschedule the service at a mutually convenient time.

By booking a service with Auto1stChoice, you agree to this Cancellation Policy. We appreciate your understanding and cooperation in helping us maintain a high standard of service.